Effective Date: 01/01/2025
Introduction
DFM Greenland India (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://dfmindia.com/ or use our pest control services in Kerala, India. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes information you provide directly to us, such as your name, address, phone number, email address, and any other details you share when requesting a quote, scheduling a service, or contacting us.
- Property Information: Details about your property, including its size, type, and location, which helps us provide accurate pest control services.
- Pest-Related Information: Information about the type and extent of pest infestations you are experiencing.
- Payment Information: If you make payments for our services, we collect payment details, though we often use secure third-party payment processors.
- Website Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, and pages visited, using cookies and similar technologies.
- Photographic/Video Information: In some cases, to document the pest infestation, or for service quality control, our technicians may take pictures or videos of affected areas with your consent.
How We Use Your Information
We use your information for the following purposes:
- To provide and manage our pest control services.
- To communicate with you regarding appointments, quotes, and service updates.
- To process payments and maintain accurate billing records.
- To improve our services and customer experience.
- To respond to your inquiries and requests.
- To comply with legal obligations.
- To document service quality and pest infestation levels.
- To send you promotional material, with your consent.
Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and IT support.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of our business.
We do not sell your personal information to third parties.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal limitations.
- Objection: You can object to the processing of your personal information.
- Withdrawal of Consent: If we rely on your consent to process your information, you can withdraw your consent at any time.
To exercise these rights, please contact us using the contact information below.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and collect website usage information. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
DFM Greenland India Pest Control Solutions
Valakkuzhiyil Building, Thiruvalla-Mallappally Road,
Mallappally, Kerala 689585
+91-9747-199-802
info@pestcontroldfm.com
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India.