Terms & Conditions – DFM Greenland India
Effective Date: 01/01/2025
1. Acceptance of Terms
By using the services provided by DFM Greenland India (“we,” “us,” or “our”), you (“the Client”) agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Service Provision
- We provide pest control and management services throughout Kerala, India, as described on our website and in our service agreements.
- The specific services provided will be detailed in the service agreement or quote provided to the Client.
- We will make reasonable efforts to provide services in a timely and professional manner.
3. Client Responsibilities
- The Client is responsible for providing accurate and complete information about the property and pest infestation.
- The Client must ensure that the property is accessible to our technicians at the scheduled service time.
- The Client must follow any instructions provided by our technicians regarding pre- and post-treatment preparations.
- The Client is to keep children and pets away from areas being treated during the service time, and for the length of time our technician advises.
4. Payment Terms
- Payment for services is due as specified in the service agreement or invoice.
- We accept credit cards, debit cards, bank transfers, & UPI payments.
- Late payments may be subject to additional fees.
- Quoted prices are subject to change if the scope of the work changes, or if previously unknown conditions are discovered.
5. Service Guarantee and Liability
- We offer a 30-day service guarantee on certain services, as detailed in the service agreement.
- The guarantee covers re-treatment for the specific pests covered in the original service.
- We are not liable for any consequential damages or losses resulting from pest infestations or our services.
- Our liability is limited to the cost of the services provided.
- We do not guarantee the elimination of pests that originate from neighboring properties.
6. Cancellation and Rescheduling
- The Client must provide 24 hours notice for cancellations or rescheduling.
- Failure to provide adequate notice may result in a cancellation fee.
- We reserve the right to reschedule appointments due to unforeseen circumstances.
7. Use of Chemicals
- We use industry-standard pest control chemicals and follow all safety guidelines.
- The Client will be informed of any potential risks associated with the chemicals used.
- The client is to inform the technician of any allergies, or sensitivities to chemicals that anyone residing at the location may have.
8. Intellectual Property
- All content on our website and in our service materials is our intellectual property.
- The Client may not reproduce or distribute our content without our permission.
9. Governing Law
- These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
- Any disputes arising from these terms will be subject to the jurisdiction of the courts in Kerala, India.
10. Changes to Terms & Conditions
- We reserve the right to modify these Terms & Conditions at any time.
- Any changes will be posted on our website.
- Continued use of our services after any changes constitutes acceptance of the new terms.
11. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us at:7
DFM Greenland India, Pest Control Solutions
Valakkuzhiyil Building, Thriruvalla-Mallappally Road,
Mallappally, Kerala 689585
Phone: +91-9747-199-802
Email: info@pestcontroldfm.com